i got a call back from BT saying that they were going to waive the charges. Looking around onthe net it seems that a simillar thing has happened to other people, where BT never really came outright and said that there would be a charge, and also never said how much they charge if there was going to be a charge. And that everyone seems to think that to replace a faceplate that 189 plus vat is too much.

I'm really not impressed with it. Although i am pleased that they waived the charge.

I bought a Tesco finance package to replace Money, but it doesn't really do everything i need. I had rather come to rely on money's forecasting, so i think i may end up buying it anyway. I wonder if i could persuade PC world, if i bought a new pc or laptop if they would throw in a copy of money for free... it's worth a try