I had a note put through Mum's door that Parceline will make a final attempt today at delivering a package. Pity i didn't get notes about all the other attempts! They don't have a depot i can pick up from, so i have had to leave it to chance that they will leave it by mum's door, and no-one will run off with it. I don't even know what it is.

I have thought about getting a PO box, but Royal Mail won't accept mail from other couriers (eg OU use SMS), so that rather defeats the whole purpose. We are no longer allowed to have items delivered to work, and oddly enough i am not at home between 8:30am and 6pm. These delivery firms need to be a lot more flexible.

I had a rather hard time dealing with Countrywide insurance. I spotted a rogue payment and had to go to through different phone numbers before someone could help me. It is a different payment because of the re-mortgage, and on a different day. I will receive notification of this (albeit after the fact) and i will get a part refund as i have already paid this months premium. So it was worth it. It's a pity that the first two people wouldn't help. The even said that they didn't speak to different departments! I don't think that was anything to boast about particularly.